Privacy Policy


The Data Controller for the data collected through the Website and the rules of collecting, storing and access to the information on the user’s devices, among other things, using the cookie files, in relation to the users’ use of the Websites of Centrum Rozliczeń Elektronicznych Polskie ePłatności S.A (“PeP”) is determined under the Privacy Policy (hereinafter referred to as the “Policy”). The Policy provides for the specified types of data collected by  PeP as well as the methods of their usage, and making them available, as well as the objects for which they are used.

In addition, the Policy also determines the method we apply to protect your data, the rights you enjoy and how you may exercise these rights. There have been also indicated the tools to manage your consents and authorisations.


Centrum Rozliczeń Elektronicznych Polskie ePłatności S.A., with its registered seat in Tajęcina (address: Tajęcina 113, 36-002 Jasionka), entered into the Register of Companies, the National Court Register, kept by the Regional Court in Rzeszów, under a KRS file number 0000347131, with a share capital of PLN 42 259 019.00, a fully paid-up share capital of PLN 42 259 019,00, NIP: 8133611149, REGON: 18052340000000, (hereinafter referred to as “We”), acts in its capacity of the Data Controller. At the same time, we are an entity that is responsible for processing your data.


1. When you enter our Website, you are kindly requested to provide your data, including your personal data. The data are requested when you intend to contact us or for direct marketing purposes.

The data we collect include specifically:

  • contact data, including full name, e-mail address/ telephone number (the data collected in contact forms),
  • NIP,
  • Log-in and information concerning the account, including a user name, password, identification reference,
  • The data concerning your activity on the website, including click analytics,
  • the device identification reference,
  • the type of search engine, domain and communication language, operating system and assigned settings,
  • country, time zone, visited sites, personal and marketing preferences,
  • cookies files and pixel markers, IP addresses.

In the Website there may temporarily appear links to other websites or mass media (radio, television, spatial advertising, etc.). These sources operate independently from the Website and we do not control them. These sites may follow their own privacy policies that should be read. We do not hold any liability for rules of using the data compiled on the websites.

2. Cookie files and pixel markers

When you use our Website, the information, which often constitute personal data, is downloaded from your search engine and then saved. The collected data include, for example, the data in the form of cookie files and pixel markers. These files allow to identify the software you use and adjust individual preferences. Cookie files usually include the name of domain from which they originate, time of their storage on the device and assigned value; they also contain the data concerning the activity in the Website.

Cookie files and pixel markers are used to gather the information related to your use of the Website. The cookie files specifically allow to:

a) maintain your session (after log-in) and you do not need to enter a log-in and password on any subpage;

b) adjust the content of websites to your preferences and optimize the usage of websites; and, specifically, these files allow to recognize your device and, respectively, display the website that is tailored to your needs;

c) verify the method of your using the website and creating statistics which help grasp how other users use our websites, which will in turn allow for improving their structure and content.

We use two types of cookie files:

a) session cookie files: are stored on the user’s device and remain there until the end of a session of a specific search engine. The information that has been saved is then permanently deleted from the device memory. The session cookie files mechanism does not allow for downloading personal data or any confidential information from the user’s device;

b) permanent cookie files: are stored on the user’s device and remain there until the moment of their deletion. The end of a session of a specific search engine or the device switch-off do not cause their deletion from the user’s device.

The following types of cookie files are used in the Website:

a) “necessary”cookie files which allow to search for the services available through the Website, e.g. certifying cookie files used for the services which require certification through the Website and cookie files used to ensure security, e.g. used to track abuses in the area of the Website certification; these files

in the area of certification in the Service; the files of this category guarantee the basic functionality of the Service, and the usage of the services available on our websites depends on their downloading, following which their functioning is permanently switched on;

b) “functionality” cookie files which enable to extend the Website’s functionality and ensure at the same time that your selected settings and interface personalisation be saved;

c) “analytical” cookie files which allow us to collect the information on the method to use the sites, help us improve the Website; due to these files, we often have an option to process your request faster and we can save your settings; switching off these files may cause some irregularities in displaying the content and the slow-down in the site functioning;

d) “advertising” cookie files which allow to provide you with advertising content that will be better tailored to your interest; for these cookies, ads displayed on this site and in other locations comply with your preferences. If switched off, there may be displayed the content of the site that will not follow your preferences and the Website use may be then less optimized.

  1. Managing settings of cookie files

Settings of the section which concern the cookie files can be changed at any time. And, then, you may limit or switch off access to cookie files. If the latter option is used, the Website may be in fact used, apart the functions which require cookie files due to their nature.

The majority of search engines that are available on the market function based on default cookie file saving. The terms and conditions of using these files may be determined by search engine settings. The foregoing means that an option save cookie files may be limited (e.g. temporarily) or switch off permanently and, if so, it may however affect certain functionalities of the Website. But still for intention to change current settings, below you may select the cookie files to be authorized (apart from necessary cookie files). The so-called necessary cookie files are collected to ensure that you can use the Website. If switched off, you could display the content included in the Website.


1. Objectives

Your data are used to optimize the Website functionality. Some of the data collected from you are necessary to use the Website, including specifically the so-called necessary cookies files; otherwise, you would not be able to use it.

It is often that additional data and the authorisation to process them are required to ensure that all the Website functionalities are used. For these data, we may provide you with individualized advertising for our products.

These data are also collected to improve our products and display information about them.

All this information help us improve the quality of services we provide. This is why we better understand preferences of our vendors; we may also verify the errors which occur in the website functionality and respond to them.

We respect your decisions, so you may change your preferences at any time, if you decide not to obtain marketing information in future.

If you decide to stay with us after 25 May 2018, you need to bear in mind that you may resign from obtaining marketing information at any moment, through clicking the link to cancel subscription that is always contained in marketing information.

2. Applied tools

To be able to optimally use the content of, for example, collected cookie files, we apply analytical tools which enable to manage advertising and marketing of the provided services and products. Due to these tools, we may process the information contained in cookie files in the manner that will enhance our research and development works on the products. And, it is possible due to the delivered statistical data related to the interest in specific products.

These tools process your data in an automated manner (profiling). They include, for example, the tools delivered by Google (Google Tag Manager, Google AdWords and others), the tools that enable to remarket our products and register your activities on the website.


1. Data recipients

In certain circumstances, your personal data may be disclosed, if necessary, for us to be able to provide our services. In certain circumstances we may disclose your data, if necessary, for us to provide our services.

The data will be provided to two groups:

  • duly authorised individuals, our employees and co-associates that need to have access to the data in order to be able to fulfil their obligations,
  •  data processors to which this task is outsourced, e.g. the firms that provide services related to our computerized systems or which provide us with computerized tools, companies that provide us with advisory services.

2. Data storage term

The personal data we process based upon your authorization may be processed until the moment you revoke your consent.

VI. Recipients of your data

Your data, as a user of the Website, contained in contact forms and personal data collected automatically are processed in compliance with the requirements set forth in the Act on Providing Services by Electronic Means of 18 July 2002 (Journal of Laws of 2016 item 1030, as amended) and the Regulation of the European Parliament and of the Council (UE) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/WE (General Data Protection Regulation).

We have made all possible efforts for your data to be secured and protected against activities of unauthorized person, through using security measures that are required to protect servers, connections and the Website in order to protect the data. The activities undertaken by the Website Administrator may prove however insufficient if you fail to comply with safety regulations.

As for the data we process, you may:

  • rectify your data
  • limit the processing of your data
  • transfer your data
  • delete the data that are processed without stating any legal grounds
  • access the data (and, to this extent, you may contact us to obtain a copy of the data we process)
  • file an objection to the processing of your personal data stating relevant legal grounds which refer to a specific fact, and to execute an option of resignation from using the data for the purpose of direct marketing.
  • right to revoke the authorisation at any moment should we obtain an authorisation to process your personal data

The personal data of the Website users, and your data, are profiled on the basis of your authorisation.

Should you consider that the processing of your personal data violates applicable laws and regulations, you may file a complaint with the President of the Personal Data Protection Office.


What we desire to guarantee is the greatest possible protection of your data. Due to technological development and the range of the Website’s offer, the Privacy Policy may be subject to changes about which you will be informed in advance.

Any and all inquiries and reservations concerning the Privacy Policy may be forwarded at:

Moje Zgody

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